We only collect information you voluntarily provide through the in‑game feedback form. This may include:
We do not automatically collect personal identifiers like your name, address, or phone number unless you explicitly include them in your message.
We use feedback only for customer support and app functionality: to diagnose issues, improve gameplay balance, and prioritize fixes and features.
We do not sell, rent, or trade feedback data. Feedback is transmitted via secure encrypted channels (HTTPS) to Discord, which we use to manage support messages. Access is limited to authorized team members.
We retain feedback data only as long as necessary to address the reported issue or improve the game, typically not exceeding 12 months. If you want your feedback removed, contact us at support@kineticfracture.trexparty.com.